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Please read
these terms and
conditions carefully
in order to book a
dream to Zanzibar.
Thank you. |
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Bookings terms and
conditions
1. The Company = Zanzibar Villas Ltd.
PO Box. 48 Zanzibar
2. The Client = the person completing
the website booking form and all other
persons in his party who have invested power
of their authority to accept responsibility
on their behalf.
Bookings and Insurance
• Placing of an order via e-mail or via the
website booking form with the company is
taken as acceptance of our publicised terms
and conditions.
• A booking is not valid between the Company
and the Client until appropriate booking
form/s and payments have been received in
full by the Company, and the Company has
sent confirmation of the booking to the
Client.
• The client is required to provide for
themselves all necessary insurances against
personal injury, loss, damage, theft,
cancellation, delay etc.
• The Company is not liable for any knock on
effects arising from the failure of any one
element of a sale, such as the
non/late-departure of a boat, bus, car hire
or plane. Any cancellations arising thereof
will be completely the responsibility of the
client. It remains the client’s sole
responsibility to arrive, depart, and travel
between all elements of a sale. The client
must check with local operators the exact
times and schedules for transport.
• The number of people stipulated in the
confirmation of booking must not be exceeded
unless approval is obtained from the
Company's local Representative or from the
Company's office and the appropriate payment
made.
Payments
• A deposit of 50% is required after booking
has been confirmed by the company to the
client. The deposit should be on the
companies account within 5 working days from
the confirmation date. Failure to do so may
result in cancelation of the booking.
Full balance of the cost of the holiday
should be on the company’s account not less
than ONE month/4 weeks before arrival date
Failure to do will result in cancelation of
the booking.
• In the event of non-payment on the due
date, the Company reserves the right to
cancel the holiday and the booking deposit
is forfeited.
Cancellations/Changes
By the Company
• In the unlikely event that the Company has
to cancel a holiday (except in the case of a
client defaulting on payment) or make a
material amendment to a holiday after the
booking has been confirmed, the client will
be informed without delay and will be
offered the choice of an alternative holiday
or a full refund of all monies paid;
• Provide that the Company complies with
these conditions to the best of its ability,
the Company is in no way liable for any
breach of contract and subsequent claim that
may arise from a Client as a result of any
inconveniences suffered;
• Under no circumstances will the Company be
liable for any claim made against it, if a
Client arranges alternative accommodation
without prior consultation and agreement in
writing of the Company or its
Representative;
• The Company cannot accept liability for
causes of dissatisfaction which are not
notified by the client within 10 days of the
completion of the holiday.
Cancellations/Changes
By the Client
• No charge is made if the cancellations
made up to 4 weeks before your booking.
After full payment has been made as stated 1
month in advance, NO refund will be made;
• Any cancellation of the booking by the
client must be in writing from named person
who completed the booking form and had
accepted the company’s conditions.
Cancellation will apply from the date of
receipt;
• Should the Client wish to make any
amendment to the booking after it has been
confirmed; there will be an amendment charge
of USD. 50 per booking to cover
administrative costs.
Liability of the Company
• The Company takes no responsibility for
loss, damage or injury arising from any
shortfall, error or omission in the
information passed to the customer during
the course of the sale or subsequent
delivery of the product;
• The company acts only as an agent for
their principles so accepts no liability for
loss or damages clients may suffer resulting
from any such principles failing to fulfil
their obligations; whether related to travel
or sport arrangements; accommodation or
other;
• The company is not liable for any loss,
damage, delay, accident or inconveniences to
any person, their property or luggage,
including such that may arise through the
negligence of the company or their
principles unless provision to the contrary
thereto is made;
• All clients shall be bound by the rules,
regulations and conditions of contract laid
down by any carrier on which he/she may
travel as a result of reservations made,
being free from any liability of any nature
arising there from.
Loss and Damages
• A client agreement and inventory will
be presented to you on arrival for this
purpose and a USD. 200 refundable deposits
will be collected. Should a client be
responsible for damage to or loss of any
item of the villa inventory during their
occupation of the holiday accommodation, a
charge will be made locally to cover the
cost of replacement or repair.
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