BOOKING TERMS AND CONITIONS
This is contractual agreement are between;
(1) Zanzibar Villas Ltd hereinafter named the Company And
(2) the person completing the booking form and all other persons in his party who have invested power of their authority to sign on their behalf, hereinafter named the Client

Bookings and Insurance • Placing of an order with us is taken as acceptance of our terms and conditions. • A booking is not valid between the Company and the Client until appropriate booking forms and deposits and/or full balance payments have been received by the Company and the Company has sent confirmation of the booking to the Client. • The client is required to provide for themselves all necessary insurances against personal injury, loss, damage, theft, cancellation, delay etc. • The Company is not liable for any knock on effects arising from the failure of any one element of a sale, such as the non-departure of a boat or plane. Any cancellations arising thereof will be completely the responsibility of the customer. It remains the customer's sole responsibility to arrive and depart and travel between all elements of a sale. The customer must check with local operators the exact times and schedules for transport. • The number of people stipulated in the confirmation of booking and/or stated in the companies publications must not be exceeded unless advance written approval is obtained from the Company's local representative or from the Company's office and the appropriate payment made. Strictly, NO camping

Payments • A 50% deposit is required for all bookings unto 8 weeks prior to arrival date. • Full balance of the cost of the holiday is due 8 weeks before departure with the exception of very high season (Easter-Jul/August and December/January) when full payment is due at time of booking • In the event of non-payment on the due date, the Company reserves the right to cancel the holiday and the booking deposit is forfeited.

Cancellations/Changes
By the Company • In the unlikely event that the Company has to cancel a holiday (except in the case of a client defaulting on payment) or make a material amendment to a holiday after the booking has been confirmed, the client will be informed without delay and will be offered the choice of an alternative holiday or a full refund of all monies paid; • Provide that the Company complies with these conditions to the best of its ability, the Company is in no way liable for any breach of contract and subsequent claim that may arise from a Client as a result of any inconveniences suffered; • Under no circumstances will the Company be liable for any claim made against it, if a Client arranges alternative accommodation without prior consultation and agreement in writing of the Company or its Representative • The Company cannot accept liability for causes of dissatisfaction which are not notified by the client within 7 days of the completion of the holiday. • The Company has stated its prices for rentals in USD. The company holds the right to add extra cost to bookings already made in the event of changes in costs on the island .i.e. fuel and power hikes by the government and/or exchange rate fluctuations

By the Client • By any cancelation administrations charge of USD. 50, - plus any bank transfers/X change rates difference is made if the cancellations made up to 8 weeks before your arrival date. Cancellations made after full payment has been made as stated 8 weeks in advance will be charged at 50% if the cancellation/s are made up to 6 weeks before your booking in low season and 8 weeks in Mid and High seasons. Thereafter 100% will be lost and NO refund will be made. • Any cancellation of the booking by the client must be in writing from the person who signed for the booking. Cancellation will apply from the date of receipt • should the Client wish to make any amendment to the booking after it has been confirmed; there will be an amendment charge of USD. 50, - per booking to cover administrative costs

Liability of the Company • The Company takes no responsibility for loss, damage or injury arising from any shortfall, error or omission in the information passed to the customer during the course of the sale or subsequent delivery of the product. • The company acts only as an agent for their principles so accepts no liability for loss or damages clients may suffer resulting from any such principles failing to fulfill their obligations; whether related to travel or sport arrangements; accommodation or other. • The company is not liable for any loss, damage, delay, accident or inconveniences to any person, their property or luggage, including such that may arise through the negligence of the company or their principles unless provision to the contrary thereto is made. • All clients shall be bound by the rules, regulations and conditions of contract laid down by any carrier on which he/she may travel as a result of reservations made, being free from any liability of any nature arising there from.

Extra payments, Loss and Damages • A client agreement and inventory of contents within the villa will be presented to you on arrival for this purpose and a USD. 200, - refundable deposits will be collected. It’s the client’s responsibility to have pay the deposit on arrival before entering the villa. Local management holds the right to refuse entry to the villas if the deposit is not collected and without any obligation to the clients. Should a client be responsible for damage to or loss of any item of the villa inventory during their occupation of the holiday accommodation, a charge will be made locally to cover the cost of replacement or repair • A client is responsible to settle all his bills which he may run up while at the villas, at least 1 day before departure date i.e. honesty bar, mountain bike rentals, washing soap powder, Transfers/car-hire/tours, BBQ charcoal, baby sitting, extra bed hire and other shopping’s or services available at our villas

Important Legal Notices Please be aware that our villas and outer buildings are mostly constructed with wood and have Makuti (coconut leaf) roofs all of which are very often dry and very inflammable. We strictly forbid smoking and any naked flames such as candles, BBQ and open camp fires at any of our properties. This notice is not only for your own safety, but also to state that the company will be forced to take legal action against any damage caused by the clients in such matters as fire damages. The clients will be held in full liability for all costs encored by the company in any such cases. The police will have to be informed of any fire related damages and a report must be made. The company and any member of his staff holds the right to refuse and/or remove any individuals and/or clients and/or their guests from its properties and estates at any time for unreasonable and/or antisocial behaviors, our properties are mostly shared with other clients and/or the local community all of which must be respected at all times. Late night parties, high volume music and drunkenness or disorderly or disrespectful behavior will not be tolerated to staff or any other clients. Any such instances will be reported to the local police and any evictions will be without repercussions or compensations what so ever to the company its management or staff.
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